A Personal Email - Passing The Torch after 14 Years


video preview​

14 years.

That's how long I've been at the helm of LeadSimple.

It's been one hell of a ride.

Today I am passing the torch to LeadSimple's next CEO Chris Winn.

Why?

Well, you should just listen to the podcast that I recorded with my good friend Ray Hespen where he interviews me on the big change.

That said, here's the TLDR.

I’ve taken the company as far as I can take it, and in order for us to get to the next level of growth and success that I know is possible - the company needs a new leader with a fresh set of legs, a big vision and a hell bent obsession achieve it.

I’ve always been committed to not conflating the company’s trajectory and needs with my own as an individual and entrepreneur.

Meaning that the company is bigger than me and has its own life and destiny.

This was evident during the 2 ½ year stretch where I stepped out to start ProfitCoach and RentScale earlier in the decade. Those were good years of rebuilding the technical foundations of LeadSimple that enabled the strong run we had starting in 2020.

Similar to then, the company is at an inflection point that requires vision and conviction in the face of a rapidly changing technology landscape and the erosion of traditional competitive moats.

This is not the time to play it safe.

I will have more to say about Chris Winn and the company's future in an upcoming long form interview with him.

For today - I simply want to say THANK YOU to the people that helped build and support the company over the years. Without you none of this would have been possible.

Yours in the pursuit of truth,

- JAAM​​

---

Know someone that would enjoy the newsletter? They can subscribe here.

Jordan Muela

SaaS 🏴‍☠️ | Property Management Fanatic 💙 | I write a bi-weekly newsletter to 4k PMs talking people, process and profit.

Read more from Jordan Muela

The folks at PM.com just crossed a hard line this morning. They used a customers internal NPS data - which the client paid them to collect from their owners - to publicly humiliate the client... for newsletter views. This week we ended a paid relationship with one of our earliest clients. They were with us before most of you had heard of us. Big company. Big name. Four-figure door count. A near-perfect Google rating built on more than a thousand reviews. If you'd asked me a year ago, I'd have...

Note: I spent months working on this original research report w/ friend Peter Lohmann and we're releasing it live later today. It's🔥. Register for the recording. --- A major industry milestone came and went last week with only nominal fanfare. Today we're going to kick off a breakdown of the news and real story behind it. You've seen and heard the AI hype cycle drum beat playing for some time now. New vendors, old vendors w/ new tricks, vibe coders, tokenmaxxers... it's all exciting, boring...

You should... "Fire that owner" "Use EOS" "Raise your fees" "Hire remote" "Grow faster" "Hire a BDM" "Use XYZ software" People dispense advice like Tic Tacs - and most of it is worth about as much. Today's newsletter is an ode to, The Correct Universal Approach™. In every arena, there are opinions and then there's dogma - what I am referring to here is the latter. Dogma is a shortcut. Useful advice requires context, dogma only requires conviction. Useful advice requires nuance, dogma applies...