|
Guys... we're back at it again. We're about to release another piece of original research and I could not be more stoked as it generated a TON of actionable insight. Peter Lohmann and I went big, retained a top tier research firm, and have produced a report jam packed with insight about the independent single family property owner and what they want from they property manager partners. We're releasing the data tomorrow at LeadSimple University and you can tune in for free by registering here. Thank you for being a reader and supporter! - JAAM P.S. - I've got a new season of the pod in the can and dropping this month. Know someone that would enjoy the newsletter? They can subscribe here. |
SaaS 🏴☠️ | Property Management Fanatic 💙 | I write a bi-weekly newsletter to 4k PMs talking people, process and profit.
The folks at PM.com just crossed a hard line this morning. They used a customers internal NPS data - which the client paid them to collect from their owners - to publicly humiliate the client... for newsletter views. This week we ended a paid relationship with one of our earliest clients. They were with us before most of you had heard of us. Big company. Big name. Four-figure door count. A near-perfect Google rating built on more than a thousand reviews. If you'd asked me a year ago, I'd have...
Note: I spent months working on this original research report w/ friend Peter Lohmann and we're releasing it live later today. It's🔥. Register for the recording. --- A major industry milestone came and went last week with only nominal fanfare. Today we're going to kick off a breakdown of the news and real story behind it. You've seen and heard the AI hype cycle drum beat playing for some time now. New vendors, old vendors w/ new tricks, vibe coders, tokenmaxxers... it's all exciting, boring...
You should... "Fire that owner" "Use EOS" "Raise your fees" "Hire remote" "Grow faster" "Hire a BDM" "Use XYZ software" People dispense advice like Tic Tacs - and most of it is worth about as much. Today's newsletter is an ode to, The Correct Universal Approach™. In every arena, there are opinions and then there's dogma - what I am referring to here is the latter. Dogma is a shortcut. Useful advice requires context, dogma only requires conviction. Useful advice requires nuance, dogma applies...